Merchant on Record (MoR)
Dedicated Customer Teams & Agile Services
What is a Merchant on Record (MoR)?
When you sell products or services online, you need to handle payments, taxes, refunds, chargebacks, and compliance with financial regulations. This can be complex and time-consuming.
Merkana acts as the Merchant on Record (MoR) for businesses selling through our platform in countries where they don’t have their own companies. This means that we take care of all payment processing responsibilities, so you don’t have to worry about the technical and legal aspects of transactions.
How Does It Work for You?
When a customer buys from your store on Merkana:
Merkana Processes the Payment – We handle the entire payment transaction, ensuring smooth and secure processing. The customer will see “Merkana” on their bank statement instead of your business name.
We Manage Compliance & Taxes – We ensure all necessary regulations, tax requirements, and legal obligations are covered for each transaction. This helps you avoid compliance headaches.
You Focus on Selling – Instead of dealing with payment processors, chargebacks, or fraud prevention, you can focus on growing your business while we handle the financial operations.
Payouts to You – After the payment is processed, Merkana transfers your earnings to you on a scheduled basis, minus transaction fees and applicable taxes.
We Handle Refunds & Disputes – If a customer requests a refund or files a chargeback, we take care of the process, ensuring fair resolution without disrupting your business.
Join Merkana & Start Selling with Ease
You can focus on what you do best—running your business—while we handle sales in low-competition markets, payments, compliance, and security.
Have questions? We’re here to help! Let’s grow your business together.
Simplicity
No need to set up and manage your own company in the markets where customs are tough and administration would be tricky.
Legal & Tax Compliance
We take care of VAT, sales tax, and regulations for different markets. We also sell the products, while you don't change the way you work.
Customer Trust
Buyers feel more secure knowing they’re purchasing through a recognized platform. They pay in local currency and get their parcels delivered by a local courier.
Sales and Marketing
Our marketplaces are real e-shops offering products local clients could hardly find elsewhere. This is our unique selling proposition and our promise for them.